At Ocean Sports Tuition, our instructors have been delivering high quality RYA courses to candidates since 2004. As a result, we know that one of the most frustrating things can be to misplace or damage one of your well-earned certificates, especially when you need it as proof of competence for an upcoming course or activity! With this in mind, we’ve put together this easy-to-follow step by step guide on how to replace your certificate if it goes missing.
Get in Touch with the RYA
To locate your records in order to issue a new certificate, you’ll need to send an email to firstname.lastname@example.org with the following details:
- Date of birth
- Previous known addresses
- Name of school who issued the certificate
- Name of course
If the RYA can locate your details, you will be sent a replacement form to complete, and your replacement certificate will be issued and sent to you.
What if the RYA Can’t Find My Details?
In some cases, the RYA will be unable to match your records with a certificate, which can delay the replacement process. If you receive a response from the RYA detailing that your records were not found, simply get in touch with our team by emailing email@example.com or calling 02381 242 159 (or contact the school which issued your certificate) and ask for a confirmation letter to verify that you have completed this course. You can then send this confirmation letter back to the RYA, and a replacement certificate form will be sent to you to complete.
How Much Does a Replacement RYA Certificate Cost?
All replacement certificates with a photo are charged at £25, with shore-based certificate replacements costing £20 to replace.
How Long will a Replacement Certificate Take to Arrive?
Once you have completed and sent off your replacement certificate form, you should allow 21 working days for your new certificate to arrive. However, if you need a replacement more urgently, a Fast Track service may be available for an additional cost. If you are looking for a Fast Track replacement, we recommend that you state this in your initial email to the RYA.
Got More Questions?
If you have further questions about replacing your RYA certificate, feel free to get in touch with our team by emailing firstname.lastname@example.org or calling 02381 242 159, or alternatively, you can get in touch with the RYA directly by emailing email@example.com.
About Ocean Sports Tuition
Ocean Sports Tuition is a Southampton-based company offering RYA-recognised practical and theory courses and boat charters. We have successfully delivered training on the South Coast and the Solent since 2004, and pride ourselves on providing excellent tuition and service to beginner, intermediate, and advanced sailors alike. Book your next training course here!